Radio Swiss Classic conducted an online audience survey from November 1st until December 31th, 2009. A total of 4576 listeners participated in the survey (non-representative sample) - a summary of their replies can be found below.

What is your favourite radio station?

Radio Swiss Classic 74.5%
DRS 2 5.6%
Espace 2 1.1%
Rete Due 0.6%
Bayern 4 Klassik 2.2%
Klassik Radio (Germany) 0.9%
SWR2 0.6%
France Musique 1.0%
Radio Classique (France) 1.0%
Ö1 0.4%
Another, classical radio station 3.4%
Radio Swiss Jazz 2.3%
Radio Swiss Pop 0.7%
Another, non-classical radio station 3.4%

Which version of Radio Swiss Classic do you listen to?

German programme 66.0%
French programme 27.2%
Italian programme 13.7%
None of them 1.2%

When did you start listening to Radio Swiss Classic?

Only recently (less than a year ago) 11.1%
A few years ago (1-3 years) 32.7%
More than 3 years ago 53.2%

How did you first learn about Radio Swiss Classic?

Flyer or brochure 0.9%
Give-away (pen, post-it, etc.) 0.1%
Stand (at a concert or fair) 1.0%
Ad in bus or tram 2.0%
Ad in the cinema 0.0%
Ad in the press (newspaper, magazine, concert guide) 1.4%
Letter 0.1%
E-Mail / Newsletter 1.9%
Draw 0.6%
Press article 2.5%
Radio 13.2%
TV 1.4%
Internet 35.9%
Heard it played in a public place (restaurant, hairdresser, fitness centre, dentist, etc.) 1.2%
through a friend or a colleague 15.6%
While searching the programme offer my receiver 12.3%
While looking though the programme list (cable / satellite) 16.1%
Radio Swiss Classic was preset on my receiver 1.9%
None of the above 1.0%
I don’t remember 9.1%
Other 5.2%

How often do you listen to Radio Swiss Classic?

Usually every day 57.4%
Several times a week 32.1%
About once a week 5.6%
Less than once a week 2.3%
Never 0.2%

When you listen to Radio Swiss Classic, how long do you usually tune in for?

No more than 30 minutes 1.4%
Between 30 minutes and an hour 14.9%
One to two hours 36.9%
Two to four hours 25.0%
More than four hours 17.7%

Where do you usually listen to Radio Swiss Classic?

At home 89.4%
At work 22.9%
In a public place (restaurant, hotel, hospital, bar, gym, etc.) 0.5%
In my car 3.5%
Out of doors (on the train, while running, etc.) 0.9%
In my holiday home 5.8%
Elsewhere 1.5%

When do you usually listen to Radio Swiss Classic?

early in the morning (06:00 - 08:00) 14.4%
in the morning (08:00 - 12:00) 50.8%
at lunchtime (12:00 - 14:00) 19.0%
in the afternoon (14:00 - 18:00) 52.2%
at dinnertime (18:00 - 20:00) 24.2%
in the evening (20:00 - 24:00) 46.6%
at night (24:00 - 06:00) 11.1%

Have you ever told your friends and aquaintances about Radio Swiss Classic?

Yes 78.5%
No 14.3%

How did you do it?

I told someone about it 62.1%
I had friends at my house and Radio Swiss Classic was running in the background – they loved it 21.9%
I passed on a flyer I had received 1.1%
I forwarded a Radio Swiss Classic newsletter to someone 2.7%
I recommended the website (www.radioswissclassic.ch) to someone 24.4%
I read an article on Radio Swiss Classic in the press and passed it on to someone who might be interested 0.3%
I gave someone a digital radio (DAB/DAB+) 1.8%
None of the above 1.9%

Have you ever heard of digital radio (DAB/DAB+)?

Yes 72.8%
No 22.7%

How did you learn about digital radio?

On the radio 36.6%
On television 8.7%
At the cinema 0.3%
On the Internet 29.5%
At a stand 1.2%
I saw a poster ad 1.7%
I saw a window transparent on a bus / tram 1.0%
I read an article in a newpaper / magazine 15.8%
I saw an ad in a newspaper / magazine 4.7%
I received an e-mail / a letter 1.6%
From a retailer / salesperson in a shop 3.9%
From friends or aquaintances 6.6%
Other 3.8%

Do you own a digital radio receiver (DAB/DAB+)?

Yes 21.9%
No 49.7%

What type of digital radio receiver do you have?

digital car radio (built-in) 1.3%
digital radio add-on box (linked to your 'normal' car radio) 1.3%
digital table-top radio (e.g. boombox, kitchen radio, clock radio) 14.9%
digital radio tuner set 7.4%
pocket digital radio 2.1%

Do you know someone who owns a digital radio receiver?

Yes 23.2%
No 45.2%

Do you have digital radio coverage in your home?

Yes 31.9%
No 24.3%

Do you personally listen to digital radio?

Yes 25.0%
No 42.5%

If you listen on digital radio, how would you rate the quality?

excellent 11.9%
good 10.1%
average 1.7%
rather poor 0.8%
very poor 0.2%

If you find the quality less than satisfactory, what are the reasons?

insufficient reception (regular disruptions, interferences, etc.) 0.5%
insufficient sound quality (dullness of sound, lack of resonance, etc.) 0.2%
Other 0.2%

How do you receive Radio Swiss Classic?

Via satellite 16.9%
Via cable network 35.5%
On DAB (Digital Audio Broadcasting) 14.3%
On the Internet (streaming) 55.0%
On Bluewin TV 2.3%
On my mobile phone 0.7%

How do you like Radio Swiss Classic?

To me, Radio Swiss Classic is simply perfect 27.3%
I like it 61.8%
I am more or less happy with it 6.5%
I don’t like it 0.2%

Thinking back over the last 12 months, do you think the programme of Radio Swiss Classic has

improved 20.7%
stayed the same 63.6%
deteriorated 2.9%

Why do you like listening to Radio Swiss Classic?

It helps me discover new music 53.3%
It brightens my workday 28.9%
It lifts my mood 44.9%
It makes me think of other things when I'm feeling low 10.9%
It helps me get up in the morning 4.4%
It helps me relax 49.4%
It provides the perfect background sound 44.5%
It accompanies me when I go to sleep 5.4%
I can sing along with it 6.4%
Other 8.5%

Choose your favourite composers:

Wolfgang Amadeus Mozart  89.1%
Ludwig van Beethoven  86.1%
Johann Sebastian Bach  77.2%
Joseph Haydn  75.0%
Antonio Vivaldi  74.6%
Franz Schubert  73.2%
Georg Friedrich Händel  71.3%
Felix Mendelssohn  71.0%
Frédéric Chopin  69.7%
Gioacchino Rossini  67.0%
Antonin Dvorak  65.8%
Piotr Iljitsch Tchaikowsky  65.6%
Giuseppe Verdi  65.0%
Johannes Brahms  62.1%
Giacomo Puccini  58.5%
Edvard Grieg  58.2%
Robert Schumann  55.2%
Georg Philipp Telemann  55.0%
Franz Liszt  54.9%
Gaetano Donizetti  54.9%
Bedrich Smetana  54.7%
Camille Saint-Saëns  54.0%
Maurice Ravel  53.7%
Domenico Scarlatti  52.6%
Sergei Rachmaninoff  52.5%
Carl Maria von Weber  51.2%
Carl Philipp Emanuel Bach  50.5%
Jean Sibelius  49.8%
Christoph Willibald Gluck  47.0%
Nikolai Rimsky-Korsakov  46.8%
Claude Debussy  46.4%
Henry Purcell  45.8%
Richard Strauss  44.7%
Hector Berlioz  42.5%
Modest Mussorgsky  42.0%
Claudio Monteverdi  40.0%
Vincenzo Bellini  39.8%
Giovanni Battista Pergolesi  39.4%
Dmitri Shostakovich  39.3%
Charles Gounod  39.1%
Edward Elgar  38.0%
Gabriel Fauré  36.8%
Alexander Borodin  34.9%
Jean-Philippe Rameau  33.9%
Igor Stravinsky  32.4%
Richard Wagner  30.9%
François Couperin  30.4%
Jean-Baptiste Lully  29.8%
Michael Glinka  26.3%
Ralph Vaughan Williams  21.3%

How would you rate the following Web services provided by Radio Swiss Classic?

Playlist
unknown to me 8.3%
useless 0.3%
acceptable 2.2%
good 38.7%
excellent 34.2%

Information on how to receive the channel
unknown to me 10.1%
useless 0.9%
acceptable 5.1%
good 38.9%
excellent 16.3%

Online CD shop
unknown to me 16.7%
useless 1.9%
acceptable 4.3%
good 23.6%
excellent 9.0%

Nice buys (CD tips)
unknown to me 15.0%
useless 1.2%
acceptable 3.9%
good 25.8%
excellent 8.4%

Concert agenda
unknown to me 14.5%
useless 1.6%
acceptable 3.7%
good 26.4%
excellent 11.8%

Draws
unknown to me 20.8%
useless 2.2%
acceptable 3.4%
good 12.8%
excellent 7.6%

Musical jury
unknown to me 23.3%
useless 1.9%
acceptable 3.8%
good 12.1%
excellent 3.6%

Database of music performers
unknown to me 15.8%
useless 0.7%
acceptable 3.4%
good 24.8%
excellent 15.2%

Newsletter
unknown to me 15.0%
useless 1.0%
acceptable 4.9%
good 25.7%
excellent 7.3%

Collection of links
unknown to me 20.5%
useless 0.7%
acceptable 3.6%
good 16.0%
excellent 4.8%

Send a card
unknown to me 26.7%
useless 2.1%
acceptable 3.2%
good 7.6%
excellent 2.7%

Current title (opens in extra window, auto-refresh)
unknown to me 9.2%
useless 1.0%
acceptable 2.6%
good 25.3%
excellent 32.8%

Site map
unknown to me 16.0%
useless 0.7%
acceptable 3.6%
good 21.6%
excellent 9.9%

Have you ever contacted Radio Swiss Classic (post mail, e-mail or contact form on website)?

Yes 26.4%
No 64.9%

When did you get the reply?

On the same day 3.9%
Within three days 13.0%
Within a week 3.2%
Within two weeks 0.7%
After two weeks or more 0.5%
I never got a reply 2.0%
I didn't expect to receive a reply 1.7%

Was the reply

helpful 15.8%
partially helpful 4.0%
useless 0.9%

Do you know the Radio Swiss Classic newsletter?

Yes, I read it regularly 33.3%
Yes, but I don't read it 10.9%
No, but I might be interested in it 24.7%
No, and I am not interested in it 13.2%

Are you interested in the topics below? (Newsletter)

New ways of listening to Radio Swiss Classic (e.g. in your car or on your mobile phone)
Yes 46.3%
No 21.9%

Titles newly added to the playlist of Radio Swiss Classic
Yes 59.5%
No 9.3%

A Radio Swiss Classic 'hit parade' (most clicked-on titles on our website)
Yes 37.5%
No 26.0%

Portraits of musicians
Yes 56.2%
No 11.6%

CDs recommended by our programme editors
Yes 40.7%
No 18.0%

Recommended festivals and concerts
Yes 38.0%
No 19.1%

Recommended broadcasts on classical music on radio and TV
Yes 52.9%
No 12.2%

Information on Radio Swiss Classic (e.g. audience figures)
Yes 25.5%
No 28.0%

Portraits of members of the Radio Swiss Classic team
Yes 35.9%
No 21.0%

Portraits of Radio Swiss Classic listeners
Yes 14.1%
No 36.6%

Information on information databases, web sites, institutions etc.
Yes 41.4%
No 16.3%

Polls on Radio Swiss Classic
Yes 31.2%
No 21.9%

Your age

up to 15 0.1%
15 - 24 1.2%
25 - 34 3.6%
35 - 44 6.9%
45 - 54 13.9%
55 - 64 30.8%
65 - 74 33.2%
75 - 84 8.1%
85 - 94 0.8%
over 94 0.1%

Your Sex

Female 21.2%
Male 75.7%

Your Occupation

In agriculture 0.2%
Blue collar worker 0.7%
Tradesperson 1.2%
In commerce 3.0%
Employee / civil servant in a leading position 13.8%
Employee / civil servant 14.6%
Self-employed 13.4%
Housewife 2.6%
Student (at the University) 1.7%
Student (at school) 0.3%
Senior citizen 40.0%
Not employed 3.4%
Temporarily unemployed 0.8%

Your area of residence

German-speaking part of Switzerland 34.9%
French-speaking part of Switzerland 10.9%
Italian-speaking part of Switzerland 2.3%
Rumantsch-speaking part of Switzerland 0.3%
Germany 9.8%
France 5.3%
Italy 10.3%
Austria 1.4%
Another European country 9.7%
Outside of Europe 13.8%

Would you be willing to participate in another survey next year?

Yes 88.9%
No 2.2%